Casio Exilim EX-Z30 3MP Digital Camera with 3x Optical Zoom | List Price: $299.99
Discount Price: $149.99
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Brand: Casio
Binding: Electronics
Features: - 3.34 million total pixels; 3.2 million effective pixels
- Shoots still and video motion images
- Built-in flash memory 9.7MB and slot for adding SD memory card/Multi Media card for additional memory
- EX-Z30's Recorded Image Sizes - Snapshots - 2048 X 1536 (3 - 2) / 1600 X 1200 / 1280 X 960 / 640 X 480 pixel ; Movies - 320 X 240 pixels
- Zoom - 3X optical zoom; 4X digital zoom (12X total when optical and digital zooms are used in combination)
CASIO EXILIM EX-Z30 -- Poor Customer Service [Posted on 2005-11-30]
After using the camera for 4 months the battery quit charging. Working with the camera store where it was purchased we determined that the problem was with the camera rather than with either the battery or charger. I returned the camera to Casio for repair. In response I got a repair estimate for $215. (Cassio's flat repair charge is $190 + shipping & handling + sales tax -- for a camera that cost $230.)
The customer service rep told me that the 12 month warranty was not valid because the camera had suffered an "impact." After a couple of weeks I finally was able to speak with a manager who told me the case had a "bad dent" in it -- although the camera wasn't dented when I sent it to Casio for repair. The manager finally agreed to have the camera repaired as a "courtesy." When the "repaired" camera was returned to me the battery still wouldn't charge.
Although I liked the camera while it worked, I definitely would not buy another Casio product.
Exelente!!!! [Posted on 2006-01-03]
Esta camara es buenisima para el precio que tiene. Ya yo llevo un año con ella y no me ha dado ningun problema. Tiene un zoom extremadamente bueno y es ideal para viajar. A pesar de que se me ha caido muchisimas veces todavia sirve super bien. Se las recomiendo a todos!!!!!!!!
Defective Design; Poor Casio Customer Service [Posted on 2006-08-06]
LCD cracked after 3 pictures. Camera store said 3 others recently sold also cracked. CASIO knows the design is faulty but will not repair for free. CASIO said the LCD is an ACCESSORY. I asked how can I see the menu to change settings without the screen. DUH?? Don't buy CASIO products because they do not stand behind them.
Weak LCD Screen - Exceptional Customer Service [Posted on 2006-10-25]
We used this camera for about a month and we were very happy with it. That is until my husband carried the camera in his pocket on the way to the car and cracked the LCD screen making it unveiwable. We have always carried cameras this way and never had a problem. The warranty specifically states that the LCD is not covered. When I called Casio they said to go ahead and send it in and the technician would decide if it is covered. We prepared for the worst - a long process with a cost to repair equal to the price of a new camera. However, we couldn't believe that exactly one week after we mailed it to Casio it showed up at our door completely repaired - free of charge. We haven't even received proof of delivery from the post office. Excellent customer service by any standard.
Camera failed to charge [Posted on 2006-11-14]
Like another reviewer, my battery just failed to charge. This happened within six months. It was never dropped or damaged. It's just a piece of junk.
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